COLD WEATHER TRAVEL TIPS

PLAN AHEAD

Make sure to check your Ride Guide, call Metro’s customer service center at 266-4466, or plan your trip online at mymetrobus.com before you travel.

This is especially important if you’re making a new trip or one you are not completely familiar with.

Make sure to also confirm that your bus or route is not following a detour due to construction or special event.

• Plan Your Trip

• Metro Ride Guide

• Detours

CALL 266-4466 IF YOU'RE WAITING AT STOP FOR EXTENDED AMOUNT OF TIME

Add Metro's customer service center number 608-266-4466 into your cell phone before leaving for your stop.

If you've been standing at your stop for a long period of time, call to check on your bus.

Buses can run late due to inclement weather and poor road conditions. Drivers maintain schedules as conditions allow.

PLAN EXTRA TIME INTO YOUR COMMUTE

During snowy or other inclement weather, add extra time to your commute. Plan ahead and take an earlier trip.

• Plan Your Trip

• Metro Ride Guide

STAY INFORMED

Click on mymetrobus.com or cityofmadison.com or check your favorite radio or TV stations for delay and other inclement weather service information.

You can also sign up to receive service alert information via e-mail or text messages to your cell phone.

Metro customer service agents are available at 608-266-4466 Monday – Friday from 6:15 AM – 6 PM; Saturday from 8 AM – 4:30 PM; and Sundays and holidays from 11:30 PM – 4:30 PM.

• Sign Up For E-mail or Cell Phone Text Message Alerts