Mall Maintenance is a City of Madison service within the Parks Division, that provides cleaning and maintenance services for city sidewalks in the greater State Street and Capitol Square area (aka "State Street Mall - Capitol Concourse").
These services are provided in recognition of the unique status and function of central downtown. Mall Maintenance services support economic development and quality of life both in downtown and city-wide.
Mall Maintenance is separate from the Central Business Improvement District (BID), even though their areas overlap. They are separate entities, funded separately.
- Sidewalk Snow and Ice Removal on service area frontages. Snow removal from the street is managed by the Streets Division. Snow removal from sidewalks not within the special charges district is the responsibility of the property owners.
- Daily trash collection from public receptacles, recycling and leaf/debris collection as needed. (Sidewalk snow removal is a priority during winter storms.)
- Bus shelter cleaning with power washing as required and route sign maintenance.
- Seasonal banner change on State Street and Capitol Square.
- Turf and Landscape Maintenance – Mowing/trimming, fertilization, and irrigation of Square and State Street grass islands, in addition to Lisa Link Peace Park. Assist Olbrich Botanical Gardens and the Business Improvement District with the floral/planting program.
- Hardscape Maintenance – sweeping walks, power washing seating areas as needed, and install benches/bike racks/refuse containers.
- Maintenance and cleaning of the visitor center.
Costs for services are shared by the City and property owners on a 2/3 City, 1/3 property owner basis.
Property owner charges are calculated in the fall, based on actual expenditures for the September 1 - August 31 service year and are charge in arrears. Charges are normally included on the subsequent annual property tax bill. Only properties receiving services are charges. Charges are allocated based upon parcel size (square footage) and street frontage (linear feet). In certain areas the service area is extended to cover sidewalks leading to City parking lots and ramps.
This past spring saw the onset of a very successful collaboration between Olbrich Gardens and the Mall Staff to revamp various beds on State Street that were barren and unattractive due to the gradual destruction by street goers. The goal of the project was to make the beds more attractive in hopes to create a sense of respect for the beds that had been otherwise lacking within the community. Originally, the plans for the beds which are located in the 200, 500, and 600 blocks of State St. were to consist of a monoculture of low-growing ground cover plants. The beds located near the Inn on the Park were to consist of perennial and shrubs intended to spread to fill the beds completely. Unfortunately, due to the combination of high pedestrian traffic and an ill-suited microclimate problem, the plants on the State St. blocks did not thrive, but thanks to the assistance from the staff at Olbrich Gardens, varieties of new plants were selected for the beds. Olbrich Gardens selected the toughest drought and abuse tolerant plants available and since last spring these plants have been successfully growing. This past summer Doug Duren, a private contractor from Lone Oak Interests, has been responsible for the maintenance of the beds along with the help of the Mall/Concourse staff and the staff at Olbrich Gardens. Duren took on a lead role of maintenance by planting, mulching, weeding, monitoring irrigation, and grooming the beds throughout the summer. Mall/Concourse staff aided Duren in picking trash out of the beds and pulling weeds. The project was fully funded via mall maintenance special charges, which are paid for by service area property owners. The beauty of the redesigned beds has been enjoyed by all who frequent State St and the Capitol Square.Looking forward with this project, the most important aspect to keep the beds maintained is consistent maintenance throughout the seasons. In the current fall season the plants are being cut back in preparation for winter and will soon be covered with leaf mulch generously provided by Olbrich Gardens. We are anticipating that every spring the beds will need attention and some damaged plants will need to be replaced. Future summer maintenance will proceed similarly as it did this past summer.
Parks Financial & Administrative Manager
If you have questions about services at any time, contact:
Facilities Maintenance Mgr
Park Operations Mgr
Public Works Leadworker