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Posted on July 2, 2021

All CDA offices are re-opening to the public starting on July 6, 2021. Please note office hours below:

CDA Office Phone Number Hours Address

Central Office

(608) 266-4675,
press zero (0)
Monday - Thursday,
8 am - 4:30 pm
CLOSED to the Public on Friday
215 Martin Luther King, Jr. Blvd.,
Suite 161
Madison, WI 53703
East Site
Property Mgmt.
(608) 246-4558


Monday - Friday,
1 pm - 4 pm
3538 Straubel Street
Suite #101

Madison WI 53704

West Site
Property Mgmt.
(608) 267-9524
Monday, Wednesday, Friday,
9 am - 12 noon
Tuesday, Thursday,

1 pm - 4 pm

540 W. Olin Avenue
Suite #200

Madison WI 53715

Triangle Site
Property Mgmt.
(608) 266-4381
Monday - Friday,

8:30 am - 12 noon

702 Braxton Place

Madison WI 53715


We also have alternative ways for you to continue doing business with us:

  • CDA Staff are available to assist you by phone, email and by mail Monday through Friday, 8:00 am to 4:30 pm. You can find key contact information on our Staff Directory.
  • You can also speak to staff on the phone and schedule a virtual appointment. Click on Staff Directory or call the office number listed above.
  • The CDA Central Office has a drop box located outside the office suite and a drop box located outside the Doty Street entrance of the Madison Municipal Building (215 Martin Luther King, Jr., Blvd.)
  • If you need to see your Section 8 Caseworker, please call your assigned Caseworker to schedule an appointment. Caseworkers may also be available during their walk-in schedule:
  • Barb Elder 264-9260 Wednesday 1:00 pm - 4:00 pm
    LaQuella Etchin 264-9261 Monday 1:00 pm - 4:00 pm
    Vicky Kutz 261-4227 Tuesday 1:00 pm - 4:00 pm
    Amber Rahn 267-9409 Thursday 9:00 am - 12:00 noon

Public Housing Maintenance

Please continue to call (608) 245-5797 for CDA property maintenance requests.

Rent Payments and Income Changes

If you live in CDA Public Housing and you experience a change in income, please contact your Property Manager via phone or email as soon as possible. We strongly encourage you to pay your rent online, by mail, or by phone during this time. How To Pay Rent. If you are a Section 8 voucher holder and you experience a change in income, please contact your Section 8 Caseworker via phone or email as soon as possible, and continue to pay your rent directly to your landlord.

Dane County Emergency Rental Assistance Program

Dane COREprovides emergency rental assistance for those who are behind on rent, reside in Dane County, are at or below 80% of area median income, and have experienced economic hardship due to COVID-19. Assistance is subject to availability and eligibility. Length of assistance may vary and is based on available funds. 

Eviction Moratorium and Prevention

The Centers for Disease Control and Prevention (CDC) Order halts evictions effective September 4, 2020 through July 31, 2021. The Order temporarily halts residential evictions of tenants for nonpayment of rent. The Order does not cancel rent and tenants must follow all the other terms of their lease and House Rules. Tenants shoud also make best efforts to make timely partial payments that are as close to the full payment as their individiual circumstances permit. CDC Eviction Moratorium

HUD Waivers

The U.S. Department of Housing and Urban Development (HUD) has allowed the CDA to apply statutory waivers, as a way to continue operating and providing critical housing services to Public Housing residents and Section 8 progrm participants outside of the normal staturory and regulatory requirements set by Congress. The list of Public Housing waivers  and Section 8 waivers   are in effect until December 31, 2021. 

What You Can Do To Stay Healthy and Slow the Spread of a Virus

Follow Guidelines from Health Department:  We encourage everyone to follow the guidelines published by the health department, including many common sense strategies such as frequent hand washing, cover your sneezes and coughs with a tissue or your elbow, cleaning "high touch" surfaces, and social distancing measures like avoiding being in close proximity to other people and shaking hands. 

CDA Employees who are sick have been instructed to not come to work. We will continue to follow guidance from the City of Madison for our employees.

Resource Information: 

City of Madison resident focused COVID19 website

COVID19 Fact Sheet

Sick with COVID19 Fact Sheet

Stop the Spread of Germs

Stop Germs! Wash Your Hands Fact Sheet

UW Health Hotline:  608-720-5300

U.S. Consumer Financial Protection Bureau - Help for Renters

MMSD Free Meals to Anyone Under 18

Free or Low-Cost Internet Services

Public Health of Madison & Dane County: 608-243-0587 or

Wisconsin Department of Health Services


Last Updated: 01/10/2022


Si usted desea hablar en Español con un miembro del personal de la CDA, favor de llamar al (608) 266-4868.

Provee su nombre y un numero de teléfono de contacto.

Un miembro del personal de la CDA entonces devolverá su llamada usando un servicio de interpretación telefónica.