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Coronavirus (COVID‑19) Updates

Get the latest Employee Updates, information on working from home, policies, and data related to COVID-19.

IT Monthly Newsletters

Monthly newsletters are emailed to all City staff. Find previous monthly newsletters below.

2022

January 2022 IT Newsletter – New Year, Fresh Start

February 2022 IT Newsletter – Upcoming Maintenance & ROT Cleanup

2021

IT February Newsletter – New Policies
IT April Newsletter
IT May Newsletter
IT June Newsletter – New Working Environments, Same Technology Tools
IT July Newsletter – GlobalProtect VPN, Zoom Updates, & Process Reminders
IT October Newsletter – Cybersecurity Month
IT November Newsletter
IT December Newsletter – 2021 Digital Cities Winner

2020

IT May Newsletter – Telework Reminders
IT July Newsletter
IT September Newsletter – What's New in IT
IT October Newsletter – Strengthening Our Network
IT November Newsletter – Upcoming Maintenance & Madison City Channel on Roku!
IT December Newsletter – Helpful Resources

Information Technology

  • HelpDesk
    • Equipment Reservations
    • Windows 10
  • Cybersecurity
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    • Custodians & Coordinators
    • Electronic Records Management (ERM)
    • Meeting & Training Materials
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    • Public Records Notices & Fees
    • ROTII
    • Records Retention & Disposition
    • Resources
    • State Records Center
  • Price Quotes
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  • About
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    • Our Teams
  • Dell Employee Purchase Program
  • Training & Support
    • Best Practices
      • Passwords
      • Printing
    • Conference Rooms
    • Email
      • Proofpoint Targeted Protection
      • Proofpoint User Digest
    • File Sharing
    • IT Monthly Newsletters
    • Marketing Tools
      • Text Format Guide
      • Web Tip Sheets
    • Phones
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    • Security Updates
    • Software
    • Telework
      • Electronic Document Signatures
    • Video Conferencing
      • Hybrid Meeting Environments
    • Virtual Board, Commission, & Committee Meetings
      • Type 1 Meetings
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      • Scheduling Meetings
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    • Virtual Neighborhood Meetings
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  • Policies & Standards
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    • Recording Virtual Meetings & Events
  • IT Hardware Purchase Request
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Contact the HelpDesk

HelpDesk Office
210 Martin Luther King Jr Blvd
Room 500

Madison, WI 53703

  • Phone: (608) 266-4193
  • Fax: (608) 261-9289
  • helpdesk@cityofmadison.com
Need Help? Contact us if you're having trouble finding a resource on EmployeeNet.

EmployeeNet

City-County Building
210 Martin Luther King Jr. Blvd.
Madison, WI 53703
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Most Requested

  • Administrative Procedure Memoranda
  • City Logo
  • Common Council Items Submittal
  • Government Resource Guide
  • Internal City Committee Center
  • Printing Services
  • Public Works Contracts Process
  • Records Management
  • Reserve a City Car
  • SharePoint Calendars

Agency Intranets

  • Civil Rights
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  • Emergency Management
  • Finance
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  • Public Health Madison & Dane County
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Accounts

  • Crystal Reports
  • Email: Outlook Web Access
  • Employee Self Service
  • Sharepoint Collaborative Sites
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2021 Winner of the Digital Cities Survey by the Center for Digital Government What Works Cities Silver 2021