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Coronavirus (COVID‑19) Updates

Get the latest Employee Updates, information on working from home, policies, and data related to COVID-19.

IT Monthly Newsletters

Monthly newsletters are emailed to all City staff. Find previous monthly newsletters below.

2020

IT May Newsletter – Telework Reminders
IT July Newsletter
IT September Newsletter – What's New in IT
IT October Newsletter – Strengthening Our Network
IT November Newsletter – Upcoming Maintenance & Madison City Channel on Roku!
IT December Newsletter – Helpful Resources

Information Technology

  • HelpDesk
    • Equipment Reservations
    • Windows 10
  • Cybersecurity
  • Records Management
    • Custodians & Coordinators
    • Electronic Records Management (ERM)
    • Policies & Governance
    • Public Records Notices & Fees
    • Records Retention & Disposition
    • Resources
    • State Records Center
  • Price Quotes
  • Authorized Contacts
  • Dell Employee Purchase Program
  • Training & Support
    • Best Practices
      • Printing
    • Conference Rooms
    • Email
      • Proofpoint Targeted Protection
      • Proofpoint User Digest
    • File Sharing
    • IT Monthly Newsletters
    • Marketing Tools
      • Text Format Guide
      • Web Tip Sheets
    • Phones
    • Printers
    • Security Updates
    • Software
    • Telework Toolkit
    • Video Conferencing
    • Virtual Board, Commission, & Committee Meetings
      • Type 1 Meetings
      • Type 2 Meetings
    • Virtual Neighborhood Meetings
    • Virtual Private Network (VPN)
  • Policies & APMs
    • New Software Request
    • Recording Virtual Meetings & Events
  • About
    • Database Applications Team
    • Geographic Information System (GIS) Team
    • HelpDesk
    • Media Team
    • Network Administration and Communications
    • Web Team
  • IT Hardware Purchase Request
  • Project Request

Contact the HelpDesk

HelpDesk Office
210 Martin Luther King Jr Blvd
Room 500
Madison, WI 53703

  • Phone: (608) 266-4193
  • Fax: (608) 261-9289
  • helpdesk@cityofmadison.com
Need Help? Contact us if you're having trouble finding a resource on EmployeeNet.

EmployeeNet

City-County Building
210 Martin Luther King Jr. Blvd
Madison, WI 53703
  • Employee Directory
  • Phone Number Cheat Sheet
  • Dane County Employee Directory
  • Wisconsin Employee Directory
  • City Alders
  • HelpDesk
  • WI Relay Service

Most Requested

  • Administrative Procedure Memoranda
  • City Logo
  • Common Council Items Submittal
  • Government Resource Guide
  • Internal City Committee Center
  • Printing Services
  • Public Works Contracts Process
  • Records Management
  • Reserve a City Car
  • SharePoint Calendars

Agency Intranets

  • Civil Rights
  • Clerk's Office
  • Common Council
  • Emergency Management
  • Finance
  • Information Technology
  • Police
  • Public Health Madison & Dane County
  • Water Utility

Accounts

  • Crystal Reports
  • Email: Outlook Web Access
  • Employee Self Service
  • Sharepoint Collaborative Sites
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