Call and email volume are very high at the moment. Wait times are longer than usual.
We apologize for the inconvenience.
We apologize for the inconvenience.
This winter is off to a frigid start and there’s another cold front approaching. It's important for home and business owners to act now to protect their water pipes from freezing or bursting, before winter sets in for the long haul.
Water Meters and Pipes:
Clearing Snow from Fire Hydrants:
Madison Water Utility cares for the city’s 9,009 fire hydrants. If a hydrant is lost or buried in snow, firefighters can lose valuable time trying to locate it when they first arrive at a fire. Please help keep this critical part of our water system ready in case of a fire by clearing snow from the hydrants near your home.
If you are interested in the “Adopt-A-Hydrant” program, please send email to: water@madisonwater.org