2021 Property Tax Bills & More Large Item Pickup Opportunities

2021 property tax bill calculation and preparation is now complete.

The City of Madison Treasurer's Office is now accepting 2021 property tax payments. 2021 property tax bills have been mailed and are now available online here.

Property taxes can be paid in full to the City by January 31 or can be paid in four installments: due January 31, March 31, May 31 and July 31.

There are several methods of payment to make the process easier. One payment option to consider is Enrolled Payments. Using this method, you may pay online using your checking or savings account. You can create an account to view activity, schedule payments, save payment methods and add other property tax parcels. Select from a variety of email notifications to help manage your payments. For example, residents who pay their tax bills in installments using this payment method can easily set up their accounts to get the added benefit of electronic reminders as a due date approaches. There is not a fee for using this service.

Another payment option is payment by phone. This service offers the option of payment via an automated service operating 24 hours per day. You will be able to enter your checking/savings account or credit/debit card privately by phone by calling 877-899-4281. Individuals using this service are asked to have their parcel and bill numbers ready. There is a fee for using a credit/debit card. There is not a fee for using a checking or savings account.

In addition, property owners are able to make a one-time online payment by credit or debit card or accessing a checking or savings account. There is a fee for using a credit or debit card but none for using a checking or savings account. Residents are still able to submit their payments by mail to the City Treasurer's office. All mailing information is included in the tax bill. You may also pay in person at the City Treasurer's office in Room 107, City-County Building or use the drop box in front of the City-County Building.

All tax payments postmarked on or before December 31, 2021 will be processed as having been paid in 2021.

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Large Item Pickup Opportunties Increase

You must submit a work order to get on the large item pickup schedule.

The Streets Division is happy to announce that you will now have more opportunities every month to set out large items for collection when you submit a large item work order.

The Streets Division expects you will see weekly large item set-out opportunities throughout the year when you submit a work order for large item collection.

Under the previous version of the work order system, you were restricted to just one large item set-out opportunity a month.

Now, thanks to the data provided by the work order system and the collection efficiency it provides, the Streets Division was able to greatly increase the number of set-out opportunities.

How to Get Your Large Items Collected
There are two steps.

Step one: Submit a work order.

Step two: Set your large items out for collection on the date you picked.

About Submitting a Work Order
You must submit a work order to get your home on the pickup schedule.

Go to www.cityofmadison.com/LargeItemWorkOrder and complete the form.

If you do not complete the work order, your items will not be picked up. And you risk receiving a fine from Building Inspection for setting items out for pickup incorrectly.

About Setting Out Items for Pickup
You should place the item out for pickup on the date you chose in the work order.

Do not set the large items out for pickup weeks before the set-out date you selected.

Placing items out too early makes neighborhoods look cluttered and it could lead to fines from Building Inspection.

Remember to set your items out where it is accessible to the collection crews. This means it should be at the road edge of a public street and at least four feet away from any obstruction, like a street sign, tree, utility pole, or other object. Also, be aware of low hanging wires or branches, as they can interfere with collection, too. Items blocked by obstructions may not be picked up.

When will the large items actually be picked up after they are set out for pickup?
All of the large item set-out dates in the work orders are Sundays. Be sure your item is out and ready for pickup the day you selected in the work order.

Streets Division crews will be by during the normal work week following the set-out Sunday for your items. Crews may not return for items set out late that miss their collection opportunity.

Additional Information
More information about the Streets Division large item system and the work orders can be found at www.cityofmadison.com/LargeItem.

You can also call the Streets Division office that services your home for assistance with the large item work order form, or to answer question you may have. If you live east of South Park Street, you can call 608-246-4532. If you live west of South Park Street, you can call 608-266-4681.

For questions about enforcement of exterior property maintenance ordinances, please contact Building Inspection at 608-266-4551.

Contacts

• Bryan Johnson, 608-267-2626, streets@cityofmadison.com

• Streets Division - West Office, 608-266-4681, streets@cityofmadison.com

• Streets Division - East Office, 608-246-4532, streets@cityofmadison.com