Message from EAP - 12/17/24
Dear City Employees,
We are deeply saddened by the tragic events that unfolded at Abundant Life Christian School. Our hearts go out to the victims, their families, and all those affected by this senseless act of violence. In times like these, it's natural to experience a range of emotions, and we want to acknowledge the profound impact this may have on you, your loved ones, and our entire community.
During such difficult moments, it’s incredibly important to take care of ourselves and one another. Please know that the Employee Assistance Program (EAP) is here for you, offering a supportive space to talk, guidance on how to cope, and resources to help navigate the complex emotions that come with events like this. Whether you need someone to listen, practical coping strategies, or help connecting with further support, we are here to provide the help you need. The EAP offers confidential counseling, stress management resources, and referrals to specialized support services.
Important Notice About Phone Issues:
We are aware that there have been some technical difficulties with our phone lines. If you’ve tried to reach us by phone and were unable to leave a voicemail, please know that we haven’t received your message. We apologize for this inconvenience and ask that you try again. If you’re calling from a City line, please do not dial 9-1-608-266-6561. Instead, dial 266-6561. Alternatively, you are welcome to email us at eap@cityofmadison.com for immediate assistance.
Available Services:
- Confidential Counseling – Available for employees and their immediate family members.
- Crisis Support – Immediate assistance for those struggling with emotional responses to trauma.
- Stress Management – Tips and resources to help manage anxiety, grief, and stress.
- 24/7 Resources Available:
- Dane Co. Crisis Line: 608-280-2600
- National Suicide Prevention Hotline: 988
- 24/7, free, confidential
- Text: Text 988
- Online chat feature available
- Website: https://suicidepreventionlifeline.org/
- FEI Workforce Resilience — Available 24/7
- 1-800-236-7905
- 855-225-1367 TTY
- FEI Online Portal
Use code: Madison
- EAP website Crisis Resources Page: https://www.cityofmadison.com/employee-assistance-program/services/crisis-support-services
Please remember, you are not alone in this. We are a community, and we are here for each other. The EAP team is ready to support you through this difficult time. Don’t hesitate to reach out—we encourage you to take advantage of the resources available and take care of yourself and those around you.
Sincerely,
EAP Staff