1. Resources for the Madison Community

    Madison stands with the families of Abundant Life community. This page is dedicated to connecting victims and the broader community to resources and accurate information about the tragic events that happened on December 16.

2020 Continuous Improvement Lightning Talks

A Lightning Talk is a short and very simple presentation that lasts 5 minutes, accompanied by 5 slides with photographs or simple graphics that explain the steps in the continuous improvement process.

Lightning Talks Channel

TopicPresented byTags
Monthly Financial AutomationAnne Slezak (Community Development Authority)financials, accounting, monthly reconciliation
PARCS Equipment Work OrdersCalla Little (Parking Utility)work orders, equipment management, inventory management
Department Accountability & SustainabilityDave Barbian (Police Records Departmentintradepartmental communications, productivity, remote management
Work Order ProcessDwaine Rundle (Monona Terrace)work orders, paperless
Cityworks Work Order ImplementationJack Brody (Engineering)work orders, reporting, remote project management, analog to digital
Engineering Project Feed ForwardJim Wolfe (Engineering)change orders, feedback, project closure, remote project management
Remote Plan RoutingJohn Sapp (Engineering)standardization, workflow, work instructions, remote project management
Work Order Planning and TrackingJon Landsverk (Parks)work orders, paperless
Stump Removal and ProductivityJon Sutherland (Streets Division)safety, risk management, standard operating procedures, training, external partnerships
Monthly Budget to Actual ReportKathy Schwenn (Water Utility)financials, accounting, budget process, basic management skills
Marketing Process ImprovementKristen Durst (Monona Terrace)marketing process, digital marketing, targeted marketing, remote project management
Burial Mount Maintenance PlanKristin Mathews (Parks)maintenance plan, cataloging, standard operating procedures, forms management, external partnerships, education plan
Improving CommunicationMark Vander Waal (Fleet Service)remote communication with teams, paperless, work orders, work area optimization
Utility Location Information TrackingMat Scamardo (Streets Division)inventory management, safety, sustainability, data collection, agency alignment
Large Item CollectionRachel Kelly (Streets Division)sustainability, revenue, staff roles and responsibilities, tracking, education plan
Meter Testing Data Process ImprovementRick Marx (Water Utility)data accuracy, paperless, analog to digital, sustainability
CCA 2.0 Childcare Intake, Application Process, and ServiceRommel Tijerino (Community Development Division)consolidating forms, data management, inclusive processes, intake process, customer feedback
Red Flag Hiring ProcessTracy Lomax (Department of Civil Rights)standard operation procedures, NEOGOV, affirmative action, communications,

Interested in learning more about a process improvement? Contact OrganizationalDevelopment@cityofmadison.com and we’ll connect you with the Lightning Talk presenter or specialist in that area.

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