2021 Continuous Improvement Lightning Talks
A Lightning Talk is a short and very simple presentation that lasts 5 minutes, accompanied by 5 slides with photographs or simple graphics that explain the steps in the continuous improvement process.
| Topic | Presented by | Tags |
|---|---|---|
| Building Inspection and Repair | Brian Jensen (Madison Public Library) | work orders, feedback, staff roles and responsibilities, standard operating procedures |
| Streamlining Free Tax Assistance at Madison Public Libraries | Carra Davies (Madison Public Library) | staff roles and responsibilities, communications, workflow, external partnerships, standardization |
| Easement Approvals | Jenny Frese (Office of Real Estate Services) | work orders, communications, productivity, interdepartmental communications |
| Ensuring Equity and Inclusion in Harm Reduction Services at PHMDC | Jill Denson (Public Health Madison & Dane County) | data management, feedback, communications, data accuracy, sustainability, standard operating procedures |
| Aligning the Stars | JoseMaria Donoso (Building Inspection) | feedback, interdepartmental communications, data accuracy, standardization, training |
| Quality Control for Data Entry | Megan Lukens (Assessor's Office) | data accuracy, data management, communications, standardization, workflow, staff roles and responsibilities |
| Snow Removal Route Improvement | Spencer Werner (Parks) | staff roles and responsibilities, standard operating procedures, workflow, work instructions, feedback, communications |
| CDA Triangle Maintenance Processes | Stephanie McCarty (Housing Authority) | work orders, communications, productivity, data management |
| Contract Administration and Monitoring Guide | Yolanda Shelton-Morris (Community Development) | interdepartmental communications, impact, standard operating procedures, contract administration, data management, feedback |
Interested in learning more about a process improvement? Contact OrganizationalDevelopment@cityofmadison.com and we’ll connect you with the Lightning Talk presenter or specialist in that area.