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Resources for the Madison Community
Madison stands with the families of Abundant Life community. This page is dedicated to connecting victims and the broader community to resources and accurate information about the tragic events that happened on December 16.
2021 Continuous Improvement Lightning Talks
A Lightning Talk is a short and very simple presentation that lasts 5 minutes, accompanied by 5 slides with photographs or simple graphics that explain the steps in the continuous improvement process.
| Topic | Presented by | Tags |
|---|---|---|
| Building Inspection and Repair | Brian Jensen (Madison Public Library) | work orders, feedback, staff roles and responsibilities, standard operating procedures |
| Streamlining Free Tax Assistance at Madison Public Libraries | Carra Davies (Madison Public Library) | staff roles and responsibilities, communications, workflow, external partnerships, standardization |
| Easement Approvals | Jenny Frese (Office of Real Estate Services) | work orders, communications, productivity, interdepartmental communications |
| Ensuring Equity and Inclusion in Harm Reduction Services at PHMDC | Jill Denson (Public Health Madison & Dane County) | data management, feedback, communications, data accuracy, sustainability, standard operating procedures |
| Aligning the Stars | JoseMaria Donoso (Building Inspection) | feedback, interdepartmental communications, data accuracy, standardization, training |
| Quality Control for Data Entry | Megan Lukens (Assessor's Office) | data accuracy, data management, communications, standardization, workflow, staff roles and responsibilities |
| Snow Removal Route Improvement | Spencer Werner (Parks) | staff roles and responsibilities, standard operating procedures, workflow, work instructions, feedback, communications |
| CDA Triangle Maintenance Processes | Stephanie McCarty (Housing Authority) | work orders, communications, productivity, data management |
| Contract Administration and Monitoring Guide | Yolanda Shelton-Morris (Community Development) | interdepartmental communications, impact, standard operating procedures, contract administration, data management, feedback |
Interested in learning more about a process improvement? Contact OrganizationalDevelopment@cityofmadison.com and we’ll connect you with the Lightning Talk presenter or specialist in that area.