National Preparedness Month: Power Outages

This week, we’re helping you prepare for power outages and extreme temperatures. Be sure to consider your situation and change your plans and kits for these events based on your unique needs.

When do power outages typically occur?

Power outages are more likely to occur during storms, but they can happen anytime. They can be dangerous when it’s extremely hot (like we just saw in the last week of August) or extremely cold, or if we are unprepared.

Power is typically restored quickly, but make sure you have 3 days of supplies just in case. In widespread outages or extensive damage, it may take time to get power back on. 

If you go out after a power outage, be alert for power lines that may be down. You cannot tell for sure that a power line is not active, so assume they’re dangerous until told otherwise by a firefighter or electric company representative. Learn more about outage safety.

What to do if you find downed power lines

If you come across a wire, do not approach or touch it. If it lands on your car, call 911 and stay in your car until help arrives. The car will protect you from electricity.

Report downed lines to 911 if they’re in a risky area. You can report low hanging wires or wires that aren’t in a dangerous spot directly to your power company. 

Planning around potential power outages

While making your emergency plans with your household, remember that you may not be able to use appliances like your stove, oven, and microwave. Have non-perishable foods that don’t require cooking. Internet may not be accessible, especially Wi-Fi. Have another way to receive information and to communicate.

Consider charger packs for phones and small electronics. Double check that you have working flashlights and extra batteries for them. Have extra blankets to stay warm in the winter. Listen to local media for places to get away from extreme temperatures.

Reporting Power Outages

Check your utility bill to find out who powers your home. 

MGE: View and report current outages online or call 608-252-7111. Their toll-free number is 1-800-245-1123.

Alliant Energy: Visit Alliant's Outage Center to report an outage online, or call 1-800-ALLIANT (1-800-255-4268).

Special Considerations

If you or someone in your family requires electrical life support equipment, have a backup plan in case the power goes out. Notify your utility company of your situation by printing and completing the proper forms. MGE and Alliant Energy have more information on their websites.