Supervisor Orientation

Upcoming Dates

There are no upcoming course dates.

Course Description

Supervisor Orientation is a training that equips supervisors with the tools and information to excel in their roles. Participants will begin by exploring the City of Madison’s Mission, Vision, Values, and Service Promises. By becoming familiar with these primary elements, we can begin to align our actions and behaviors with the City’s leadership framework – Values-Based Leadership. 

Through the Strengths, Teamwork, Alignment, and Results (STARS) framework, supervisors will analyze their team’s situation so they can adapt to meet need and make impact. This training emphasizes situational mindfulness, enabling supervisors to nurture the employee experience, and connects them with valuable resources for ongoing support and development. 

Presented by: Jay Winston - Leadership Development Specialist, HR-OD


Learning Objectives

  1. Evaluate your actions to ensure alignment with the City's Mission, Vision, Values, and Service Promises. 
  2. Apply the STARS framework to analyze your current team situation.
  3. Understand your role as supervisor in the overall employee experience.
  4. Identify and locate available resources for continuous support and development. 

Course Materials


This course requires a minimum of 10 registrants to proceed. In the event that the minimum of 10 registrants is not met, the course may be subject to cancellation or rescheduling at the discretion of the facilitator. For more information, review our Cancellation Policies


Recommended Resources & Gatherings:

  • Our new Supervisory Collective is a community for supervisors, by supervisors. It's a great space for new supervisors to make connections in a collaborative learning space.
  • Check out the new Supervisor Resources on EmployeeNet. This is a collection of information and tools that support you in your day-to-day management work.

Recommended for Supervisors who completed Supervisor Development Program more than 5 years ago (pre-2017), as a refresher and/or Supervisors of supervisors, to support you in onboarding, coaching and developing your staff. 

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