Mandatory Supervisor Courses

The courses found on this page are mandatory for supervisors. The information covered in these courses includes employment law, civil service rules, and City policies and procedures that are vital to your job. 

Your actions as a supervisor can have significant impacts, including legal and labor-related implications. It is important to review the resources and attend all the courses within the deadline. If a session you want to attend is full, be sure to sign up for the waitlist. People on a waitlist are automatically notified when a seat opens up and get early access to register if more dates are added to a course. Or check out the Online Courses webpage for on-demand learning opportunities. 

Most of these courses were included in the former Supervisor Development Program. We are offering them as standalone courses so that all supervisors can choose a day and time that works for them. Our Supervisor Development Plan template can help you track the courses you have completed.

Additional On-The-Job Resources


Course Name and InformationCompletion Deadline(s)Additional Resources

Mandatory Reporter Training

Department of Civil Rights
Required for all supervisors, managers, lead workers, and Department/Division Heads.

45 days after hire or promotion.

Repeat every 3 years
Prohibited Harassment & Discrimination Webpage
Supervisor Orientation
Human Resources- Organizational Development
Required for all new supervisors.
1 year of hire or promotion 
Understanding the Employee Check-In Process
Human Resources
Required for all supervisors
1 year of hire or promotionEmployee Check-in Process
Occupational Accommodations Training for Supervisors
Human Resources- Accommodations Specialist
Required for all supervisors
1 year of hire or promotionAccommodations
FMLA for Supervisors
Human Resources- Labor Relations
Required for all supervisors
1 year of hire or promotionFamily and Medical Leave for Supervisors
Hiring Foundations for Hiring Managers
Human Resources Services
Required for all supervisors
1 year of hire or promotion

Hiring

Access a recording of the course.

Creating Equitable Interviews
Human Resources Services
Required for all supervisors
1 year of hire or promotion

·  Handout: Interview Tips  
·  Handout: Types of Bias   

Access a recording of the course.

How to Conduct an Employee Misconduct Investigation
Human Resources- Labor Relations
Required for all supervisors
1 year of hire or promotionMisconduct Investigations
Handling Confidential Information
Human Resources, Office of the City Attorney, and the Department of Civil Rights
Required for all supervisors
1 year of hire or promotion 
Managing Employee Performance in a Trauma‑Informed Way
Human Resources and the Employee Assistance Program
Required for all supervisors
1 year of hire or promotionPerformance Management
Managing the Drug Testing Process 
Human Resources- Labor Relations
Required for supervisors of CDL holders
Recommended for all supervisors
1 year of hire or promotionDrug and Alcohol Testing
Supervisors Building a Gender-Inclusive Workplace
Supervisor Training on APM 2-52: Inclusive Workplace– Transgender, gender non-conforming, and non-binary employees
Recommended for all supervisors
1 year of hire or promotionResource Guide for Transgender,
Gender Non-Conforming, and
Non-Binary Employees
Giving and Receiving Feedback, Part 1 and Part 2
Human Resources- Organizational Development
Recommended for all supervisors
1 year of hire or promotion

Intentional Leaders Podcast

Access recordings of the courses.

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