Series, Conference, or Event Refund and Cancellation Policy

It is the responsibility of the registrant to remove themselves or notify the Organizational Development of a cancellation of enrollment as soon as possible. If you can no longer attend the event, you may transfer your registration to another attendee or cancel your registration all together. No refund will be issued for cancellations received less than 15 days before the first day of the event. Transfers can only be made if requested by a deadline of 15 days before the event.

All cancellations or requests for transfer must be sent in writing via email to OrganizationalDevelopment@cityofmadison.com with “CANCELLATION” written in the subject line. Telephone requests will not be honored.

This includes, but is not limited to:

  • Leadership Development Program
  • Leadership Development Conference
  • Women’s Leadership Series
  • Supervisor Development Programing

General Course Cancellation Policy

It is the responsibility of the registrant to remove themselves or notify Organizational Development of a cancellation of a course enrollment as soon as possible. No refunds will be issued for cancellations received less than 10 days before the day of the event. All cancellations must be sent in writing via email to OrganizationalDevelopment@cityofmadison.com with “CANCELLATION” written in the subject line. Telephone requests will not be honored.