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Civil Rights & Title VI
The City of Madison and Metro Transit assure that no person shall on the grounds of race, color, or national origin, as provided by Title VI of the Civil Rights Act of 1964, and the Civil Rights Restoration Act of 1987 (P.L. 100-259) be excluded from participation in, be denied the benefits of, or be otherwise subjected to discrimination under any program or activity.
Furthermore, Madison General Ordinance (M.G.O.) Sec. 39.02(8) mandates the execution of this operational requirement. The City of Madison and Metro Transit further assure every effort will be made to ensure nondiscrimination in all of its federally funded program activities.
For more information or to file a complaint, contact Metro Transit or City of Madison Civil Rights.
Metro Transit
(608) 266-4904
mymetrobus@cityofmadison.com
Department of Civil Rights
(608) 266-4910
dcr@cityofmadison.com
You can also provide feedback online or print an official form and mail to:
Metro Transit
Attn: Title VI Complaint
1245 E. Washington Ave.
Madison, WI 53703
Title VI Plan
Read Metro's newest Title VI plan, completed in 2023, which retroactively covers the years 2020-2022.