Service Hours & Area

Service Hours

The hours of service for paratransit closely match Metro's regular fixed-route bus service.

Paratransit service runs approximately 5:30 am to midnight on all weekdays, weekends and *holidays. Hours may vary slightly on Christmas Eve (12/24) and New Year's Eve (12/31).

*All standing rides are canceled on holidays. Riders must call Metro Customer Service at 608-266-4466 to schedule a casual ride to travel on these days.

Service Area

The paratransit service area closely matches regular fixed-route bus service. Generally, if you can get to a location using a fixed-route city bus, you should be able to get there using paratransit. However, there are some exceptions. Please call Metro Customer Service for additional questions.

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