Park Smarter Mobile Payment Option - Adding Convenience Fee
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Effective July 1, 2024, a convenience fee of $0.45 will be included for each Park Smarter mobile payment transaction. This fee can be avoided by paying for parking directly at the meter with a credit, debit, or coin.
| Frequently Asked Questions | Responses |
|---|---|
| Who does this impact? | Customers opting to use the mobile payment application Park Smarter to pay for their metered parking time. |
| When does this change begin? | July 1, 2024 |
| Why is there a convenience fee? | The City of Madison contracts with a third-party vendor (Park Smarter) to provide a convenient mobile payment option for contactless meter payment. Due to rising credit processing fees, they will now include a per transaction charge with each payment. |
| What are the associated costs? | A new $0.45 convenience fee for all transactions made using the Park Smarter application. There is no fee when paying directly at the meter. |
To learn more about parking in Madison, please visit the Parking Division Website.
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