Winter Weather Riding

Service can be disrupted during times of severe weather. Riders are encouraged to dress warmly, carry a flashlight, fully charge their phone and be prepared for longer wait and travel times. Sign up to receive Metro service alerts, follow us on social media, and check our website often.

During winter storms, buses will likely fall behind schedule. Metro recommends taking an earlier trip and planning extra time for the commute.

Use Metro's Bus Tracker to track your bus and see real-time arrival information before heading out and limit your time outside in inclement weather. Add Metro Transit's Customer Service to your phone contacts: 608-266-4466. 

In areas covered with snow and ice, please wait near a cleared driveway or corner. For your safety, do not stand in high snow or on top of a snow bank. If your stop is in the middle of a steep hill, walk to the closest bus stop at the bottom or the top of the hill during icy conditions. Use a flashlight to signal or wave down your driver. When the bus approaches, be aware of side mirrors and wait until it comes to a complete stop before boarding.

You've made it on! Hold onto hand rails and watch your step, the floors may be slippery. When approaching your stop, drivers may drop you off at an alternative, more safe location. Don't forget to thank your driver! 

Staff work as quickly as possible to clear stops after a storm. If your experiencing snow/ice issues at your stop, please fill out this online form.