![Aerial view of the Madison isthmus with Lake Mendota on the left](/sites/default/files/styles/banner_desktop/public/human-resources/images/assets/human_resources-banner.jpg?h=e6f36a9c&itok=A6syfQ2V)
Meet the Human Resources Team
![Erin Hillson's Headshot](/sites/default/files/styles/portrait_xs/public/human-resources/images/meet-team-hr/Hillson%2C%20Erin.jpg?h=9b1ef555&itok=L80hwj9D)
Erin Hillson
Human Resources Director
What I do:
- Formulate, direct and coordinate human resources policies, programs and services.
![City of Madison Logo](/sites/default/files/styles/portrait_xs/public/human-resources/images/meet-team-hr/HR%20Loog%20Image.png?itok=CRtgiw-0)
Brad Wollmann
Human Resources Budget and Data Analyst
What I do:
- Citywide Position Control
- Agency Budget & Expenditures
- Data & Analysis
- Personnel Records
- Employee Data
Human Resources General Inbox: HR@cityofmadison.com
When to reach out:
- Labor/Employment-related questions
- Verifying Employment
- Checking on the Status of an Application
![Emaan Abdel-Halim's Headshot](/sites/default/files/styles/portrait_xs/public/human-resources/images/meet-team-hr/Abdel-Halim%2C%20Emaan.jpg?h=2de6c063&itok=XHdh8Mu4)
Emaan Abdel-Halim
Human Resources Services Manager
What I do:
- Recruitment/Employment Processes & Issues
- Classification & Compensation Plans
- Strategic HR and Staffing Consultations for All Agencies
![Julie Trimbell's Headshot](/sites/default/files/styles/portrait_xs/public/human-resources/images/meet-team-hr/Headshot%20ID.jpeg?h=22436032&itok=VssyGb_b)
Julie Trimbell
Human Resources Analyst
What I do:
- Recruitment Strategies
- Provide Assistance to Applicants & Agencies (listed below)
- Conduct Position Studies
- Coordinate Departmental Engagement Efforts
- Provide Strategic Assistance to Departments/Divisions (listed below)
Agencies I work with: Building Inspection, CDA Housing, Community Development, DPCED Office of Director, Economic Development, Fire, Office of the Independent Police Monitor, Mayor's Office, Planning
![Bill Wick's Headshot](/sites/default/files/styles/portrait_xs/public/human-resources/images/meet-team-hr/Wick%2C%20Bill.jpg?h=01aa0436&itok=PTnBRff8)
Bill Wick
Human Resources Analyst
What I do:
- Recruitment Strategies
- Provide Assistance to Applicants & Agencies (listed below)
- Conduct Position Studies
- Coordinate Departmental Engagement Efforts
- Provide Strategic Assistance to Departments/Divisions (listed below)
Agencies I work with: Attorneys, Assessors, Common Council, Fleet, Finance, Parks, Police, Streets
![Brooke Gillitzer's Headshot](/sites/default/files/styles/portrait_xs/public/human-resources/images/meet-team-hr/Brooke%20HR.jpg?h=3f24d9a8&itok=IiohYhEO)
Brooke Gillitzer
Human Resources Analyst
What I do:
- Recruitment Strategies
- Provide Assistance to Applicants & Agencies (listed below)
- Conduct Position Studies
- Coordinate Departmental Engagement Efforts
- Provide Strategic Assistance to Departments/Divisions (listed below)
Agencies I work with: Civil Rights, Clerks, EAP, Human Resources, Metro, Monona Terrace, Parks Assist, Water
![Headshot of Otis Harris Jr.](/sites/default/files/styles/portrait_xs/public/human-resources/images/meet-team-hr/otis.png?h=4b247475&itok=P5JWGvlg)
Otis Harris Jr.
Human Resources Analyst
What I do:
- Recruitment Strategies
- Provide Assistance to Applicants & Agencies (listed below)
- Conduct Position Studies
- Coordinate Departmental Engagement Efforts
- Provide Strategic Assistance to Departments/Divisions (listed below)
Agencies I work with:
DOT Office of Director, Engineering, Library, IT Municipal Court, Parking, Traffic Engineering
![Javian Dayne's Headshot](/sites/default/files/styles/portrait_xs/public/human-resources/images/meet-team-hr/Dayne%2C%20Javian.jpg?h=db602fc2&itok=bgWJSLIG)
Javian Dayne
Talent Acquisition Specialist
What I do:
- Recruitment
- Job Classification Research
- Job Screening
- Job Fairs
![City of Madison HR Logo](/sites/default/files/styles/portrait_xs/public/human-resources/images/meet-team-hr/Juan%20Headshot.jpg?h=181044c3&itok=Dyho9OIE)
Juan Ortiz
Human Resources Administrative Clerk
What I do:
- Provide admin support for the HR Services team and help guide callers to proper resources for assistance.
What can I help answer?
- "Who Should I Ask About X?" (General Routing Q's)
- "Where can I get an Employee Verification for my Mortgage Loan/Lease/etc.?"
- "Who/where do I turn in my onboarding paperwork?"
Accommodations Inbox: Accommodation@cityofmadison.com
- If you are an applicant, employee, or supervisor that has questions about the reasonable accommodation process.
Benefits Inbox: Benefits@cityofmadison.com
- Assistance with Benefits Paperwork and Enrollments, etc.
- Retirees Asking for Information About Their Life Insurance
FMLA Inbox: FMLA@cityofmadison.com
- Information/Assistance on FMLA Paperwork
![Kurt Rose's Headshot](/sites/default/files/styles/portrait_xs/public/human-resources/images/meet-team-hr/Kurt%20Rose%2C%20President.jpeg?itok=KxjDc2Jm)
Kurt Rose
Employee and Labor Relations Manager
What I do:
- Negotiate & Administer Labor Contracts for the City
- Manage Benefits, Occupational Accommodations, and Employee & Labor Relations
- Provide Manager and Supervisor Assistance on Employee Misconduct Investigations and Oversees the City's Performance Management Strategies and Interventions
What can I help answer?
- I have a question about an issue I'm having with an employee I supervise, questions about how contracts or handbook provisions are interpreted or applied, questions about the Fair Labor Standards Act.
![Tory Larson's Headshot](/sites/default/files/styles/portrait_xs/public/human-resources/images/meet-team-hr/Larson%2C%20Tory.jpg?h=8a0e61cf&itok=rlCqg4KE)
Tory Larson
Occupational Accommodations Specialist
What I do:
- Provide Consultation & Support for Disability Rights Efforts
- Disability and Religious Reasonable Accommodations, Return-to-Work, & Supported Worker Programs, Internships and Other Work Experiences for People with Disabilities
- Manages Fitness for Duties
What can I help answer?
- I am in need of a work-place accommodation, how can I get this need met?
- I am an applicant with a disability and need an accommodation related to the application, testing and/or interview process. How can I get this?
- I am a supervisor and I believe one of my employees is struggling in their job and they may have a disability. What do I do?
- I need an accommodation due to my religion. How can I get this?
- I am a nonprofit or government agency who works with people with disabilities. I have someone who I am working with that would benefit from a job, internship, or another form of work experience. Is this an option at the City of Madison?
![Tameaka Bryant's Headshot](/sites/default/files/styles/portrait_xs/public/human-resources/images/meet-team-hr/Bryant%2C%20Tameaka.jpg?h=01aa0436&itok=LS0Q4fo5)
Tameaka Bryant
Labor and Relations Specialist
What I do:
- Provide Assistance to Managers, Supervisors, & Other Staff Related to ELR Functions
- Provide Training & Assistance on Discipline, Contract Compliance, & Performance Management
- Help Administer Benefits
![Denise Nettum](/sites/default/files/styles/portrait_xs/public/human-resources/images/meet-team-hr/Nettum%2C%20Denise.jpg?h=33661b7c&itok=sF0orikj)
Denise Nettum
Benefits Analyst
What I do:
- City Benefits & Paperwork
- Health, Wage, & Life Insurance add dental, vision and Deferred Compensation
- Provide Retirement Benefits Consultations
- Help Administer Employee & Labor Relations
- New employee orientation general employees, police and fire.
What can I help answer?
- Retirement planning ahead, what to consider? Ready for retirement and date selected, submitting to ETF and exit meeting with employee on City retirement. Disability retirements
- Questions regarding WRS
- Questions regarding City benefits and assistance in completing paperwork (health, dental, vision, life, wage, flex and 457)
- Questions on wage insurance short and long term disability. Duty Disability for protective services.
![Brittney Hayes Headshot](/sites/default/files/styles/portrait_xs/public/human-resources/images/meet-team-hr/Hayes%2C%20Brittany.jpg?h=3f24d9a8&itok=FuCo8T_3)
Brittney Hayes
FMLA/Leave and Benefits Program Assistant
What I do:
- FLMA & Drug Testing
- Wage Insurance Claims
What can I help answer?
- Questions about FMLA eligibility, processing and policy questions
- Questions about disability leave and layoff
- Questions about the drug and alcohol policy, including pre-employment testing and Clearinghouse
- Questions about wage insurance claims; how to file a claim or if assistance is needed communicating with the Hartford
![City of Madison Logo](/sites/default/files/styles/portrait_xs/public/human-resources/images/meet-team-hr/HR%20Loog%20Image.png?itok=CRtgiw-0)
Katarina Klafka
Benefits Program Assistant
What I do:
- Provide support to the HR Benefits team, the Employee & Labor Relations (ELR) team, and HR as a whole
- Process benefits paperwork for new hires and employees who experience qualifying events
- Help guide those who reach out to HR to proper resources for assistance
What can I help answer?
- Questions about City Benefits & paperwork (health, dental, vision, wage, and life insurance, Flex Spending, COBRA, etc.)
- Questions about new hires & onboarding
- Questions about Employee & Labor Relations (ELR)
- Other general HR questions
Organizational Development Inbox: OrganizationalDevelopment@cityofmadison.com
When to reach out:
- Course Inquiries, Requests, or Suggestions
- Event Access or Registration Troubleshooting
- Course Accommodations
- General Organizational Development Questions
- Organizational Development Consultation Requests
![Anne Nowak's Headshot](/sites/default/files/styles/portrait_xs/public/human-resources/images/meet-team-hr/Nowak%2C%20Anne.jpeg?itok=TgxIpb9T)
Anne Nowak
Organizational Development Manager
What I do:
- Build Organizational Capacity
- Provide strategic consultation to organizational leadership and agencies
- Oversee and manage the operations of the Organizational Development unit within the HR Department
- Oversee and manage the implementation of the City's Learning and Development, and Leadership Development programs.
- Manage Consultation Requests and needs for Increasing Organizational Health & Effectiveness
- Gender-Inclusive Workplace Project
- Affinity Groups Guidance
- Executive Team Development
![City of Madison logo](/sites/default/files/styles/portrait_xs/public/human-resources/images/meet-team-hr/JayWinston0922_Final.png?itok=UYFynZpk)
Jay Winston
Leadership Development Specialist
What I do:
- Improvement of Supervisor and Leadership Effectiveness
- Leadership / Supervisor Programming and Courses
- Lead Supervisor Orientation, the Mentorship Program, and The Supervisory Collective.
- 1:1 and Small Group Coaching
- Capacity Building
- Facilitation
What can I help answer?
- I'm hiring a new supervisor, what training will they need?
- I’m interested in increasing my effectiveness as a leader/supervisor, what should I do?
- I have an idea for supervisor/leadership development, who do I reach out to?
- I want to better support my team as a supervisor; how can I build my capacity?
- I want to grow my leadership skills, what courses should I take?
![City of Madison Logo](/sites/default/files/styles/portrait_xs/public/human-resources/images/meet-team-hr/HR%20Loog%20Image.png?itok=CRtgiw-0)
Vacant
Learning and Development Specialist
What I do:
- Learning & Development for employees
- Developing Courses with Learning Partners
- Training and Curriculum Design
- Train the Trainer Program
- Anything Related to Learning & Development, Organizational Effectiveness Activities/Courses
What can I help answer?
- "I wish that we had a training course for…"
- "I need help with a training course."
![Kara Kratowicz's Headshot](/sites/default/files/styles/portrait_xs/public/human-resources/images/meet-team-hr/Kratowicz%2C%20Kara.jpg?h=249b2d96&itok=QF1Z_erc)
Kara Kratowicz
Performance Excellence Specialist
What I do:
- Performance Excellence
- Results Madison
- Change Management
- Government Services Recovery Team
- COVID Messaging
- Organizational Sustainability
- Improvement of Overall Organizational Effectiveness
- Improvement of Organizational Capacity
What can I help answer?
- What is the City’s Vision, Mission, Values, and Service Promise?
- How can I learn more about continuously improving City operations?
- What is Results Madison and what I do I need to know as a City Employee.
![Emily Jamieson's Headshot](/sites/default/files/styles/portrait_xs/public/human-resources/images/meet-team-hr/Jamieson%2C%20Emily.jpg?h=581454bd&itok=YaRsdCXI)
Emily Jamieson
Organizational Development Coordinator
What I do:
- Course Scheduling, Back-End Building and Coordination
- Learning Partners Program Coordination
- Course Material Design and Learning Resource Creation
- HR & OD Webpage Creation and Maintenance
- HR & OD Event Coordination
- Marketing and Communications
- Billing/Contracts/Purchasing
- Support all OD unit service areas
What can I help answer?
- "I'm having difficulty signing up for a course offered by the city"
- "Does the city offer ____ course currently?" And other training suggestions or questions.
- "I want to give feedback about the training I attended."
- "Where can I find additional learning resources?"