1. Resources for the Madison Community

    Madison stands with the families of Abundant Life community. This page is dedicated to connecting victims and the broader community to resources and accurate information about the tragic events that happened on December 16.

Meet the Human Resources Team

Human Resources Administration

 
Erin Hillson's Headshot

Erin Hillson

Human Resources Director

What I do:

  • Formulate, direct and coordinate human resources policies, programs and services.
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Brad Wollmann

Human Resources Budget and Data Analyst

What I do:

  • Citywide Position Control
  • Agency Budget & Expenditures
  • Data & Analysis
  • Personnel Records
  • Employee Data

Human Resources Services Unit

 

 

Human Resources General Inbox: HR@cityofmadison.com

When to reach out:

  • Labor/Employment-related questions
  • Verifying Employment
  • Checking on the Status of an Application
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Emaan Abdel-Halim's Headshot

Emaan Abdel-Halim

Human Resources Services Manager

What I do:

  • Recruitment/Employment Processes & Issues
  • Classification & Compensation Plans
  • Strategic HR and Staffing Consultations for All Agencies
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Julie Trimbell

Human Resources Analyst

What I do:

  • Recruitment Strategies
  • Provide Assistance to Applicants & Agencies (listed below)
  • Conduct Position Studies
  • Coordinate Departmental Engagement Efforts
  • Provide Strategic Assistance to Departments/Divisions (listed below)

Agencies I work with: Building Inspection, CDA Housing, Community Development, DPCED Office of Director, Economic Development, Fire, Information Technology, Library, Mayor's Office, Office of the Independent Police Monitor, Planning

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Bill Wick

Human Resources Analyst

What I do:

  • Recruitment Strategies
  • Provide Assistance to Applicants & Agencies (listed below)
  • Conduct Position Studies
  • Coordinate Departmental Engagement Efforts
  • Provide Strategic Assistance to Departments/Divisions (listed below)

Agencies I work with: Attorneys, Assessors, Common Council, Engineering, Fleet, Finance, Parking Division, Parks, Police, Streets

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Brooke Gillitzer

Human Resources Analyst

What I do:

  • Recruitment Strategies
  • Provide Assistance to Applicants & Agencies (listed below)
  • Conduct Position Studies
  • Coordinate Departmental Engagement Efforts
  • Provide Strategic Assistance to Departments/Divisions (listed below)

Agencies I work with: Civil Rights, Clerks, DOT Office of Director, EAP, Human Resources, Metro, Monona Terrace, Municipal Court, Parks Assist, Traffic Engineering, Water Utility

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Javian Dayne

Talent Acquisition Specialist

What I do:

  • Recruitment
  • Job Classification Research
  • Job Screening
  • Job Fairs
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Juan Ortiz

Human Resources Administrative Clerk

What I do:

  • Provide admin support for the HR Services team and help guide callers to proper resources for assistance.

What can I help answer?

  • "Who Should I Ask About X?" (General Routing Q's)
  • "Where can I get an Employee Verification for my Mortgage Loan/Lease/etc.?"
  • "Who/where do I turn in my onboarding paperwork?"

Employee and Labor Relations Unit

 
 

Accommodations Inbox: Accommodation@cityofmadison.com 

  • If you are an applicant, employee, or supervisor that has questions about the reasonable accommodation process.

 

Benefits Inbox: Benefits@cityofmadison.com 

  • Assistance with Benefits Paperwork and Enrollments, etc.
  • Retirees Asking for Information About Their Life Insurance

 

FMLA Inbox: FMLA@cityofmadison.com 

  • Information/Assistance on FMLA Paperwork
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Kurt Rose's Headshot

Kurt Rose

Employee and Labor Relations Manager

What I do:

  • Negotiate & Administer Labor Contracts for the City
  • Manage Benefits, Occupational Accommodations, and Employee & Labor Relations
  • Provide Manager and Supervisor Assistance on Employee Misconduct Investigations and Oversees the City's Performance Management Strategies and Interventions

What can I help answer?

  • I have a question about an issue I'm having with an employee I supervise, questions about how contracts or handbook provisions are interpreted or applied, questions about the Fair Labor Standards Act.
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Tory Larson

Occupational Accommodations Specialist

What I do:

  • Provide Consultation & Support for Disability Rights Efforts
  • Disability and Religious Reasonable Accommodations, Return-to-Work, & Supported Worker Programs, Internships and Other Work Experiences for People with Disabilities
  • Manages Fitness for Duties

What can I help answer?

  • I am in need of a work-place accommodation, how can I get this need met?
  • I am an applicant with a disability and need an accommodation related to the application, testing and/or interview process. How can I get this?
  • I am a supervisor and I believe one of my employees is struggling in their job and they may have a disability. What do I do?
  • I need an accommodation due to my religion. How can I get this?
  • I am a nonprofit or government agency who works with people with disabilities. I have someone who I am working with that would benefit from a job, internship, or another form of work experience. Is this an option at the City of Madison? 
Tameaka Bryant's Headshot

Tameaka Bryant

Labor and Relations Specialist

What I do:

  • Provide Assistance to Managers, Supervisors, & Other Staff Related to ELR Functions
  • Provide Training & Assistance on Discipline, Contract Compliance, & Performance Management
  • Help Administer Benefits
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Retirement Benefits Analyst - Coming Soon

Benefits Analyst

What I do:

  • City Benefits & Paperwork
  • Health, Wage, & Life Insurance add dental, vision and Deferred Compensation 
  • Provide Retirement Benefits Consultations
  • Help Administer Employee & Labor Relations
  • New employee orientation general employees, police and fire.

What can I help answer?

  • Retirement planning ahead, what to consider? Ready for retirement and date selected, submitting to ETF and exit meeting with employee on City retirement.  Disability retirements
  • Questions regarding WRS
  • Questions regarding City benefits and assistance in completing paperwork (health, dental, vision, life, wage, flex and 457)
  • Questions on wage insurance short and long term disability.  Duty Disability for protective services.
Brittney Hayes Headshot

Brittney Hayes

FMLA/Leave and Benefits Program Assistant

What I do:

  • FLMA & Drug Testing
  • Wage Insurance Claims

What can I help answer?

  • Questions about FMLA eligibility, processing and policy questions
  • Questions about disability leave and layoff
  • Questions about the drug and alcohol policy, including pre-employment testing and Clearinghouse
  • Questions about wage insurance claims; how to file a claim or if assistance is needed communicating with the Hartford
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Katarina Klafka

Benefits Program Assistant

What I do:

  • Provide support to the HR Benefits team, the Employee & Labor Relations (ELR) team, and HR as a whole
  • Process benefits paperwork for new hires and employees who experience qualifying events
  • Help guide those who reach out to HR to proper resources for assistance

What can I help answer?

  • Questions about City Benefits & paperwork (health, dental, vision, wage, and life insurance, Flex Spending, COBRA, etc.)
  • Questions about new hires & onboarding
  • Questions about Employee & Labor Relations (ELR)
  • Other general HR questions
Melissa Mooney Headshot

Melissa Mooney

Benefits Clerk Typist I

What I do:

  • I support our agency through digitization of HR forms/documents
  • I help onboard employees by collating all HR documents needed on their first day

Organizational Development Unit

 
 

Organizational Development Inbox: OrganizationalDevelopment@cityofmadison.com 

When to reach out:

  • Course Inquiries, Requests, or Suggestions
  • Event Access or Registration Troubleshooting
  • Course Accommodations
  • General Organizational Development Questions
  • Organizational Development Consultation Requests
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Anne Nowak's Headshot

Anne Nowak

Organizational Development Manager

What I do:

  • Build Organizational Capacity
  • Provide strategic consultation to organizational leadership and agencies
  • Oversee and manage the operations of the Organizational Development unit within the HR Department
  • Oversee and manage the implementation of the City's Learning and Development, and Leadership Development programs.
  • Manage Consultation Requests and needs for Increasing Organizational Health & Effectiveness
  • Gender-Inclusive Workplace Project
  • Affinity Groups Guidance
  • Executive Team Development
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Jay Winston

Leadership Development Specialist

What I do:

  • Improvement of Supervisor and Leadership Effectiveness
  • Leadership / Supervisor Programming and Courses
  • Lead Supervisor Orientation, the Mentorship Program, and The Supervisory Collective.
  • 1:1 and Small Group Coaching
  • Capacity Building
  • Facilitation

What can I help answer?

  • I'm hiring a new supervisor, what training will they need?
  • I’m interested in increasing my effectiveness as a leader/supervisor, what should I do?
  • I have an idea for supervisor/leadership development, who do I reach out to?
  • I want to better support my team as a supervisor; how can I build my capacity?
  • I want to grow my leadership skills, what courses should I take?
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Vacant

Learning and Development Specialist

What I do:

  • Learning & Development for employees
  • Developing Courses with Learning Partners
  • Training and Curriculum Design
  • Train the Trainer Program
  • Anything Related to Learning & Development, Organizational Effectiveness Activities/Courses

What can I help answer?

  • "I wish that we had a training course for…"
  • "I need help with a training course."
KaraKHeadshot

Kara Kratowicz

Performance Excellence Specialist

What I do:

  • Performance Excellence
  • Results Madison
  • Change Management
  • Organizational Sustainability
  • Improvement of Overall Organizational Effectiveness
  • Improvement of Organizational Capacity

What can I help answer?

  • What is the City’s Vision, Mission, Values, and Service Promise?
  • How can I learn more about continuously improving City operations?
  • What is Results Madison and what I do I need to know as a resident and City Employee?
  • What is the UniverCity Alliance and how does the City of Madison contribute to the Wisconsin Idea?
Emily Jamieson's Headshot

Emily Jamieson

Organizational Development Coordinator

What I do:

  • Course Scheduling, Back-End Building and Coordination
  • Learning Partners Program Coordination
  • Course Material Design and Learning Resource Creation
  • HR & OD Webpage Creation and Maintenance
  • HR & OD Event Coordination
  • Marketing and Communications
  • Billing/Contracts/Purchasing
  • Support all OD unit service areas

What can I help answer?

  • "I'm having difficulty signing up for a course offered by the city"
  • "Does the city offer ____ course currently?" And other training suggestions or questions.
  • "I want to give feedback about the training I attended."
  • "Where can I find additional learning resources?" 
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