Mandatory Supervisor Courses

The following courses are mandatory for supervisors. The information covered in these courses includes employment law, civil service rules, and City policies and procedures that are vital to your job. The Supervisor Resources on EmployeeNet can support you before and after you complete your training.

Your actions as a supervisor can have significant impacts, including legal and labor-related implications. It is important to review the resources and attend all the courses within the deadline. If a session you want to attend is full, be sure to sign up for the waitlist. People on a waitlist are automatically notified when a seat opens up and get early access to register if more dates are added to a course.

Most of these courses were included in the Supervisor Development Program. We are offering them as standalone courses so that all supervisors can choose a day and time that works for them. Our Supervisor Development Plan template can help you track the courses you have completed.


Live Training Offering Alternative:

If you prefer on-demand training or see a course without upcoming live sessions, check our Online Courses webpage for available options. Watching the recordings is a great way to learn this content! 

To receive "credit" for viewing a recording, we recommend you email OrganizationalDevelopment@cityofmadison.com with the date you watched and the course title; we’d love to help track your achievements!


Course Name/ Offered byCompletion Deadline(s)Additional Resources

Mandatory Reporter Training

Department of Civil Rights
Required for all supervisors, managers, lead workers, and Department/Division Heads.

45 days after hire/ promotion.

Repeat every 3 years
Prohibited Harassment & Discrimination Webpage
Supervisor Orientation
Human Resources- Organizational Development
Required for all new supervisors.
1 year of hire/ promotion 
Understanding the Employee Check-In Process
Human Resources
Required for all supervisors
1 year of hire/ promotionEmployee Check-in Process
Occupational Accommodations Training for Supervisors
Human Resources- Accommodations Specialist
Required for all supervisors
1 year of hire/ promotionAccommodations
FMLA for Supervisors
Human Resources- Labor Relations
Required for all supervisors
1 year of hire/ promotionFamily and Medical Leave for Supervisors
Hiring Foundations for Hiring Managers
Human Resources Services
Required for all supervisors
1 year of hire/promotion

Hiring

Access a recording of the course.

Creating Equitable Interviews
Human Resources Services
Required for all supervisors
1 year of hire/ promotion

·  Handout: Interview Tips  
·  Handout: Types of Bias   

Access a recording of the course.

How to Conduct an Employee Misconduct Investigation
Human Resources- Labor Relations
Required for all supervisors
1 year of hire/ promotionMisconduct Investigations
Handling Confidential Information
Human Resources, Office of the City Attorney, and the Department of Civil Rights
Required for all supervisors
1 year of hire/ promotion 
Managing Employee Performance in a Trauma‑Informed Way
Human Resources and the Employee Assistance Program
Required for all supervisors
1 year of hire/ promotionPerformance Management
Managing the Drug Testing Process 
Human Resources- Labor Relations
Required for supervisors of CDL holders
Recommended for all supervisors
1 year of hire/ promotionDrug and Alcohol Testing
Supervisors Building a Gender-Inclusive Workplace
Supervisor Training on APM 2-52: Inclusive Workplace– Transgender, gender non-conforming, and non-binary employees
Recommended for all supervisors
1 year of hire/ promotionResource Guide for Transgender,
Gender Non-Conforming, and
Non-Binary Employees
Giving and Receiving Feedback, Part 1 and Part 2
Human Resources- Organizational Development
Recommended for all supervisors
1 year of hire/ promotion

Intentional Leaders Podcast

Access recordings of the courses.

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