Cart Rules and Costs
Exchanges
Residents can exchange a cart for a larger size at no cost by using the report-a-problem system or by contacting the Streets Division office that services their home.
Carts will need to be emptied for the exchange to occur and staff will follow up with you on additional steps.
You will need to know the serial number of the cart(s) you use now prior making an exchange.
Damaged and missing carts
Missing and damaged carts can also be replaced or repaired.
Use the report-a-problem form or contact the Streets Division to set up the replacement or repair.
You will need to know the serial number of the cart(s) the damaged cart if it is available. Missing carts can be reported without that serial number.
Depending on the situation, residents may need to purchase their replacement cart if the cart is severely damaged or has gone missing. This is a case-by-case situation, so contact the Streets Division to discuss the options.
Cart purchase prices and fees
If a resident needs an additional cart (or carts) to appropriately contain the waste they generate, additional carts can be purchased.
Here are the prices:
- 65 gallon carts - $60
- 95 gallon carts - $75
Resource Recovery Special Charge
If you are purchasing an extra recycling cart for your business, you are subject to an increase in your monthly Resource Recovery Special Charge.
Excess trash carts monthly fee
If you have more than 4 refuse carts per unit an additional yearly fee is required.
For the fifth refuse cart, and each subsequent cart, there is an $80 yearly fee.
(For example, if you have seven refuse carts at your home, you will have a $240 yearly fee - that's 4 refuse carts at no additional fee, and then an $80 yearly fee for each of the fifth, sixth, and seventh carts)