ADA and Effective Communication
Upcoming Dates
Course Description
Public entities are required to ensure all services, programs, and activities are readily accessible to and usable for people with disabilities. As part of Madison’s revitalization of the ADA Transition Plan, this training is offered to support agencies to learn more about their legal obligations under the Americans with Disabilities Act and to remove access barriers in their programs, services, and activities.
Attendees will learn about the requirements for program access, the reasonable accommodation process, effective communication obligations, and how to better serve residents with disabilities.
Presented by: Rebecca Hoyt
If you need an accommodation, interpretation, or translation services, please contact RHoyt@cityofmadison.com.
Learning Objectives:
- Understand obligations to provide accessible and usable public services and facilities
- Learn how to respond to requests for reasonable accommodations
- Review responsibilities to provide effective commutation
- Gain skills to develop and implement policies that strives to advance access throughout the City