Freezing temperatures and snow are a good reminder to prepare your home for winter!

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Snow and frigid temperatures are a good reminder for home and business owners to make sure their water pipes are protected from freezing or bursting this winter.

Helpful tips to keep your home safe this winter:

  • Double-check outdoor hose bibs to make sure all hoses are disconnected and faucets are turned off and drained.
  • Make sure your basement is properly insulated and check for areas where cold air may be rushing in.
  • Use pipe wrap to insulate pipes in unheated areas like basements, garages, and attics.
  • Leave some heat on in unused areas of your home or business.
  • If you leave home for a few days, keep your thermostat set to at least 65 degrees and open any cabinets where sink plumbing is against an outside wall.
  • Never try to thaw a frozen pipe with an open flame! Call a plumber immediately if you think you have frozen pipes.
  • Make sure your furnace vents are clear of snow and ice. A clogged furnace vent can cause a backup of toxic carbon monoxide in your home.
  • Find the master shut off valve that turns the off water to your entire home – it’s usually in the basement – and make sure everyone in the household knows where it is located in case a pipe does freeze and burst.
  • If a pipe bursts and you cannot shut off your water, immediately contact Madison Water Utility’s emergency hotline at 608-266‑4661.


Help firefighters by clearing snow from fire hydrants:

Madison Water Utility cares for the city’s 9,000+ fire hydrants. If a hydrant is lost or buried in snow, firefighters can lose valuable time trying to locate it when they first arrive at a fire. Please help keep this critical part of our water system ready by clearing snow from the hydrants near your home. 

This content is free for use with credit to the City of Madison Water Utility.

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