Metro Ridership Information
Metro Transit is excited to share some preliminary ridership data!
Using Metro’s new Automatic Passenger Counter (APC) equipment, Rapid A is showing an increase of nearly 20 percent compared to Route A ridership numbers from November and December 2023.
| Route A Ridership | 2023 | 2024 |
|---|---|---|
| November | 147,077 | 164,611 |
| December | 112,266 | 142,680 |
| 18% Increase | ||
2023 Route-by-Route Ridership // 2024 Route-by-Route Ridership
Overall, ridership is also up systemwide by 10 percent in that same timeframe.
| Systemwide | 2023 | 2024 |
|---|---|---|
| November | 954,427 | 1,014,013 |
| December | 738,922 | 843,985 |
| 10% Increase | ||
Numbers are not official at this point, because Metro is in the process of getting its APC equipment certified with the FTA.
Metro staff feel this APC data much better reflects rides taken out on the street and is excited to share this unofficial information until the certification process is officially complete at the end of the year.
Certification Information
- Metro APC Background/Certification Process
- National Transit Database Policy Manual (See Automatic Passenger Counters on page 155)
Metro’s current farebox counting system is its current official way of collecting ridership. However, the equipment is failing and past its useful life.
Due to equipment issues as well other occurrences during the launch of BRT this Fall, Metro is aware that not all rides are being accurately recorded.
Due to this missing data, Metro’s officially farebox count is lower than what is initially being shown by its new APC equipment.
Complete Details on Recent Data Collection
Despite not operating correctly and causing missing data, this information is what Metro has certified to report to the FTA’s national database.
Once Metro’s new equipment is fully certified, Metro will move completely away from using farebox data.
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