Billing & Rates

What's on your monthly bill

Your Madison Municipal Services Bill includes charges for:

View current rates & fees

Pay Your Bill


Our Billing Office has reopened for in-person payments of your Madison Municipal Services Bill as of July 6, 2021. Outside drop-boxes, mail, online or phone payment options are also still available.

Madison Water Utility began charging late fees again starting with the Nov. 6, 2020 bill. Our customer service staff is here to help if you have any questions:, phone: (608) 266-4641. Madison Water Utility never disconnects customers for late payments, and we do not turn over customer information to credit bureaus.