Billing & Rates
What's on your monthly bill
Your Madison Municipal Services Bill includes charges for:
- Water (Madison Water Utility)
- Sewer (City of Madison Engineering)
- Stormwater (City of Madison Engineering)
- Urban Forestry (Madison Streets Division)
- Landfill (City of Madison Engineering)
Pay Your Bill
COVID-19 - IMPORTANT INFORMATION FOR CUSTOMERS:
In-person payments are suspended until further notice. Please use outside drop-boxes, mail, online or phone payment options.
Madison Water Utility began charging late fees again starting with the Nov. 6, 2020 bill. Our customer service staff is here to help if you have any questions: firstname.lastname@example.org, phone: (608) 266-4641. Madison Water Utility never disconnects customers for late payments, and we do not turn over customer information to credit bureaus.