Billing & Rates
What's on your monthly bill
Your Madison Municipal Services Bill includes charges for:
- Water (Madison Water Utility)
- Sewer (City of Madison Engineering)
- Stormwater (City of Madison Engineering)
- Urban Forestry (Madison Streets Division)
- Landfill (City of Madison Engineering)
Pay Your Bill
COVID-19 - IMPORTANT INFORMATION FOR CUSTOMERS:
In-person payments are suspended until further notice. Please use outside drop-boxes, mail, online or phone payment options.
Madison Water Utility began charging late fees again starting with the Nov. 6, 2020 bill. Our customer service staff is here to help if you have any questions: waterbilling@madisonwater.org, phone: (608) 266-4641. Madison Water Utility never disconnects customers for late payments, and we do not turn over customer information to credit bureaus.
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One-time Online Payment ($1.99 fee)
- Credit, Debit, Checking/Savings Account
- Payment limit: $600.00
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My Bill Pay Online (FREE)
- Checking/Savings account payments only
- Choose electronic or paper bills
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Pay by Phone ($1.99 fee)
- Call (888) 978-0781 to pay your bill by phone.
- Credit, Debit, Checking/Savings Account
- Payment limit: $600.00
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Mail
Make check payable to City Treasurer. Mail the check and the bill stub to:
City Treasurer
P.O. Box 2997
Madison, Wisconsin 53701-2997 -
In Person
We accept cash, check, money orders, debit or credit (MasterCard, Visa, or Discover).
Madison Water Utility
119 E. Olin Ave.
Madison, WI 53713
Monday – Friday, 7:30 am – 4:00 pm
After hours drop box, checks only
City of Madison Treasurer's Office
210 Martin Luther King Jr. Blvd., Room 107
Madison, WI 53073
Monday – Friday, 8:00 am – 4:30 pm