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Madison Water Utility

Water Utility

Joseph Grande, Interim General Manager

  • Founded in 1882

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  1. City of Madison
  2. Water Utility
  3. Billing & Rates
  4. Water Meter
  5. Standard Water Meter Opt-Out

Standard Water Meter Opt-Out

Madison Water Utility has an Advanced Metering Infrastructure (AMI) network that reads and transmits water consumption on a daily basis. Some customers may choose not to have a transmitter inside their home. MWU's opt-out policy offers two options: have the transmitter installed on the outside of the building, or not have it installed on the property at all.

  • Option 1: Electronic Read Transmitter (ERT) installed on the outside of residence/building: $50.69 one-time charge
  • Option 2: No Electronic Read Transmitter (ERT) on property: $4.06 additional monthly charge

Please fill out and submit an opt-out form if you are interested in one of the two options above.

Standard Meter Opt-Out Form

In order to opt out, you must set up an appointment to have a Madison Water Utility meter technician visit your home or business. Call (608) 266-4765

Billing & Rates

  • View Your Water Use
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  • Water Meter
    • Standard Water Meter Opt-Out
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  • Home Water Conservation Program
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Contact Madison Water Utility

  • Phone: (608) 266-4651
  • Email: water@madisonwater.org
  • eNews: Sign up for Water Utility News & Alerts

Water Utility

Water Utility Administrative Office
119 East Olin Avenue
Madison, WI 53713
  • Report Main Break/Emergency: (608) 266-4661
  • Report Emergency After Hours: (608) 266-4665
  • Office: (608) 266-4651
  • Fax: (608) 266-4426
  • Office Hours: 7:30am - 4:00pm, M-F
  • Drinking Water Concerns/Questions
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  • WI Relay Service

Customer Care

  • Pay your bill
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