Verizon customers may be temporarily unable to reach the Water Utility by phone.
Standard Water Meter Opt-Out
Madison Water Utility has an Advanced Metering Infrastructure (AMI) network that reads and transmits water consumption on a daily basis. Some customers may choose not to have a transmitter inside their home. MWU's opt-out policy offers two options: have the transmitter installed on the outside of the building, or not have it installed on the property at all.
- Option 1: Electronic Read Transmitter (ERT) installed on the outside of residence/building: $50.69 one-time charge
- Option 2: No Electronic Read Transmitter (ERT) on property: $4.06 additional monthly charge
Please fill out and submit an opt-out form if you are interested in one of the two options above.
In order to opt out, you must set up an appointment to have a Madison Water Utility meter technician visit your home or business. Call (608) 266-4765