Phones
Cell Phones
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Telephones, APM 3-12(opens in a new window)
- Attachment A: Cellular Telephone Qualifiers(opens in a new window)
- Attachment B: Cellular Telephone Usage Rules(opens in a new window)
- Attachment C: Requirements for Employee-Provided Cellular Telephones(opens in a new window)
- Attachment D: Monthly Cell Phone Reimbursement Approval Form
- Smart Phone Support Policy(opens in a new window)
IP Phones
If you have not attended the formal IP telephone training offered by Information Technology, we strongly encourage you to watch the entire tutorial first, rather than the individual modules.
In order to hear the audio portion of the video, you may need either speakers or headphones installed on your PC. If you can’t hear the video, please contact the HelpDesk for headphones. If you experience any other problems with viewing the video, you can also contact the HelpDesk.
If you would like to provide feedback regarding the content of the video, please send an email to helpdesk@cityofmadison.com.
Resources
- Cisco 7800 Series Training Sheet(opens in a new window)
- Cisco 8800 Series Training Sheet(opens in a new window)
- Cisco Video Phone Training Sheet(opens in a new window)
- Cisco 7900 Series Training Sheet(opens in a new window)
- Headset Recommendations(opens in a new window)
- Voicemail menu(opens in a new window) - Voicemail help and shortcuts
- VistaPoint Quick Tips(opens in a new window)
- VistaPoint Training PowerPoint(opens in a new window)