Grievance Process
Employees who believe a labor contract or handbook provision has been violated can submit a grievance to their supervisor to have the issue or issues addressed. The grievance process is described in City handbooks, contracts, and the Personnel Rules. A grievance is an opportunity for employees to voice concerns about how workplace policies and practices are being followed.
The fact that a formal grievance procedure exists should not hinder a supervisor’s ability to discuss concerns or complaints in a less formal manner. You can also reach out to the Employee Assistance Program for mediation services to resolve a dispute.
Grievance Process
The process for Supervisors to respond to grievances has these steps: