The mission is to connect employees to services and information through people-focused technology solutions, in a safe and secure way.


  • Ensuring protection of our City employees and residents through the ongoing development of our security best practices.
  • Analyzing data to develop and share actionable mitigation recommendations.
  • Educating City employees on the importance and impacts of security threats.
  • Creating awareness about cybersecurity best practices. #BeCyberSmart

Defending Against COVID-19 Cyber Scams

COVID-19 image

You Are the First Line of Defense

Cyber scammers are taking advantage of fears surrounding COVID-19. They’re setting up websites to sell fake products, and using phishing emails, texts, and social media posts to facilitate scams and distribute malware. These cases continue to rise as more and more employees are teleworking. As the first line of defense, we all need to practice good cybersecurity hygiene.

What You Can Do
More Resources

Identifying Email Phishing Attempts

Cybercriminals use phishing tactics to lure users into clicking on malicious links, attachments, and filling out forms to access personal and financial information. Phishers will often impersonate an existing email address to fool users into trusting the sender. It's vital to verify email senders before interacting with any links or attachments. For example, verify the sender by carefully checking the "from" email address. Any misspellings or unusual domain names are a red flag for identifying phishing attempts.

Phishing attempt example.

External Email Banner

An external email banner is applied to all emails that are sent from external, non-City of Madison email addresses. This red banner will help City staff identify potentially malicious emails, links and attachments. The banner displays as shown in the screenshot below.
City of Madison external email banner

What to Do if You See this Banner

If the red external email banner appears on an email message in your inbox, follow these steps.

  1. Verify the email sender. Review the sender’s email address, do you recognize it?
  2. Hover over links and attachments before clicking. Review the potentially malicious links and attachments by hovering with your mouse to verify the link.
  3. If the email seems suspicious or you are unsure, forward the email to cybersecurity@cityofmadison.com and our Cybersecurity Team will review the message.

National Cybersecurity Awareness Month

Held every October, National Cybersecurity Awareness Month (NCSAM) is a collaborative effort between government and industry to raise awareness about the importance of cybersecurity and to ensure that everyone has the resources they need to be safer and more secure online. NCSAM 2021 theme “Do Your Part. #BeCyberSmart.” encourages Americans to own their role in cybersecurity by focusing on personal accountability and the importance of taking proactive steps to be safer and more secure online. 


Cybersecurity Awareness Banner

Own IT. Secure IT. Protect IT.

Own IT.
Secure IT.
Protect IT.