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Parking Utility

  • Sabrina Tolley, Assistant Parking Utility Manager
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  1. City of Madison
  2. Parking Utility
  3. Street Parking
  4. Parking Meters
  5. Malfunctioning Meters
Coronavirus (COVID-19) Updates

View information about changes to on-street parking restrictions, permit applications, and other services.

Malfunctioning Meters

Report a Malfunctioning Meter

Call (608) 266-4761 as soon as possible to report the meter malfunction.

  • If using a multi-space meter, have the pay station number and space number.
    Otherwise, have the meter number.
  • Have your license plate number.
  • Note the nature of the malfunction. If using coins, what coins did you use? What happened or did not happen when you entered payment?

The meter will be checked/repaired as soon as possible.

If You Receive a Ticket

  • Verify the time on the parking receipt to the time the parking citation was issued. If you believe the citation was issued in error, follow the directions listed on the back of the citation.
  • Call (608) 266-4761 at least two working days after your initial call to see if the meter was found to be malfunctioning.
  • If the meter was found to be malfunctioning, the ticket can be dismissed.
  • If it was not found to be malfunctioning, you must either pay the ticket or call (608) 266-4170 for an appointment to contest it in court.

Multi-Space Meters

If you find a multi-space metered pay station to be malfunctioning you must pay for your space at any other pay station.

Street Parking

  • Parking Meters
    • Hourly Rates
    • Multi-Space Meters
    • MobileNOW!
    • Malfunctioning Meters
  • Park & Walk
  • Unmetered Street Areas
  • Motorcycle & Moped Parking
  • Winter Parking

Malfunctioning Meters

  • Report a malfunctioning meter:
    (608) 265-1877
  • Contest a ticket in court:
    (608) 266-4170

Contact Parking Utility

Parking Utility Office
Madison Municipal Building
215 Martin Luther King Jr Blvd, Suite 109
Madison, WI 53703
  • Office Hours:
    Monday – Friday, 7:30 am – 4:30 pm
    Residential Parking Permit sales 8:00 am – 4:00 pm
  • Currently closed for walk-in service. Please call or email for additional information.
  • Phone: (608) 266-4761
  • Fax: (608) 267-1158
  • Email: parking@cityofmadison.com
  • WI Relay Service

Navigate to

  • Current Hourly Parking Availability
  • Residential Permits
  • Accessible Parking
  • En Español
  • Winter Parking

External Departments

  • Pay a Parking Ticket
  • Request a Parking Ticket Review
  • Traffic Engineering
  • Madison Metro
  • Park & Ride
  • RideShare
  • Dane County Regional Airport Parking

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