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Park Shelter Reservation Policies and Cancellations

Helpful Dos, Don'ts and Tips

  • Please bring your receipt as proof of your reservation.
  • Setup and cleanup of your event must occur within your reservation time. Enclosed shelters may be accessed only during the time reserved.
  • Park improvements and construction are on-going throughout the park system and may be happening during your reservation. Be sure to visit Parks Projects for a list of current and upcoming projects.
  • Lights and outlets vary at each shelter. Lights at open-air shelters are on timers.
  • Park amenities such as ball diamonds, tennis courts or play equipment are open to the public. Some amenities may be reserved in advance.
  • Madison Parks does not rent additional tables, chairs or benches. You may bring your own or rent through a private company.
  • If you plan to decorate at the shelter, you may use painter's tape only on shelter surfaces. Freestanding decorations are recommended. Nails, staples and glue are prohibited.

Large Shelter: Changes & Cancellations

  • Did you reserve a large shelter? View locations HERE.
  • Changes to a reservation may be made 28 days or more before the event date and may have a $25 administrative fee.
  • Cancellations to a reservation made during lottery day will receive a 50% refund up to 11 days before the event and no refund at 10 days or fewer before the event date.
  • No refunds are given due to undesirable weather.
  • Cancellations must be submitted in writing to the Parks office:
    210 Martin Luther King, Jr. Blvd., Room 104, Madison, WI 53703 or
Cancellation Timeline Refunds Amount
28 days or more prior to event Full refund, minus $25 admin fee
27-11 days prior to event 50%
10 days or fewer prior to the event No refund

Picnic Shelters: Changes & Cancellations

  • Did you reserve a picnic shelter? View locations HERE.
  • Cancellation requests must be submitted to the Parks Administration Office in writing to:

    210 Martin Luther King, Jr. Blvd, #104, Madison, WI 53703 or by email.

  • There is no charge to change the date and/or location, if the request is received 28 days or more prior to event date.
  • Full refunds are given, at no charge for cancellation requests received at least 28 days prior to the event date.
  • Cancellations and changes received 27 to 11 days prior to the event date (counting notice date and event date) will incur a $10 administrative fee.
  • No cancellations or changes will be accepted 10 days or fewer before the event date (counting notice date and event date).

Important Park Rules

  • Park is open 4:00am to 10:00pm.
  • Glass is NOT allowed in the park.
  • Driving or parking vehicles on the grass is prohibited.
  • No firearms or weapons are permitted. Violators are considered trespassers and subject to forfeiture or arrest.
  • Additional fees may be charged for any staff cleanup time, park damages or policy violations.

If you have any issues, contact a Park Ranger, (608) 235-0448.