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Madison Water Utility

Water Utility

Joseph Grande, Interim General Manager

  • Founded in 1882

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  • About
  1. City of Madison
  2. Water Utility
  3. Billing & Rates
  4. View Current Rates & Fees

View Current Rates & Fees

Your monthly Madison Municipal Services Bill

Residential rates (for single-family homes) are listed below. Not a residential customer? View water rates for all six customer classes and other charges, fees and operating rules for Madison Water Utility here.Water rates are set by the Public Service Commission of Wisconsin. Sewer, stormwater, landfill and urban forestry fees are approved by the Madison Common Council.

Water Rates - Billed for Madison Water Utility

Water Base Charge: $13.80

Water Usage Charge (per 1,000 gallons):

  • First 3,000 gallons: $3.73
  • Next 3,000 gallons: 4.93
  • Next 3,000 gallons: 5.98
  • Next 5,000 gallons: 8.52
  • Over 14,000 gallons: 10.32

Average monthly residential water charge: $29.92

Current water rates went into effect on 7/2/2020.

Sewer Rates - Billed for City of Madison Engineering

Sewer Residential Base Charge: $14.43

Sewer Residential Usage Charge (per 1,000 gallons): $3.81

Click here to view sewer rates for all customer classes, including restaurants.

New sewer rates in effect on 5/1/2020.  Questions about sewer charges? Call City of Madison Engineering at (608) 266-4751.

Stormwater Rates - Billed for City of Madison Engineering

Stormwater base charge: $1.65

Pervious: $0.23 (per 1,000 square feet)

Impervious: $3.04 (per 1,000 square feet)

New stormwater rates went into effect on 4/1/2020. Questions about stormwater charges? Call City of Madison Engineering at (608) 266-4751.

Urban Forestry Special Charge - Billed for City of Madison Streets Division 

Residential Urban Forestry Charge: $5.87

Click here to view Urban Forestry charges for all customer classes

Current Urban Forestry charge went into effect on 1/1/2021. Questions about this charge? Call the Streets Division at (608) 243-5899 (voicemail only).

Landfill Charge - Billed for City of Madison Engineering

Landfill Charge: $0.70

Current Landfill charge went into effect on 4/1/2020. Questions about the landfill charge? Call City of Madison Engineering at (608) 266-4751.

Other Charges

Madison Water Utility is implementing charges related to issuing final bills, special meter readings, and real estate closings. Find more information the Start or End Service page.

Customer Privacy

We do not disclose your billing and account information to third parties without your express consent. This includes banks and management companies.

As outlined in Act 25, any information that identifies a customer by usage or account status (i.e. past due status) is not a public record and can only be released with the customer’s permission or to the parties specifically identified within section 196.137(2)(a)-(d).

This does still allow information to be provided to the owner of a rental property whose tenant has a delinquent account.

To authorize Madison Water Utility to release account information to a third party (such as a property management company), please complete and sign a consent form:

  • Form: Consent to Disclose Customer Information

Billing & Rates

  • View Your Water Use
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  • Customer Privacy / Consent to Disclose Customer Data
  • View Current Rates & Fees

Billing and Payments Customer Service

Madison Water Utility
119 East Olin Ave
Madison, WI 53713

  • Our offices are currently closed to the public. Staff Hours: Monday - Friday: 7:30am - 4:00pm
  • Phone: (608) 266-4641
  • Email: waterbilling@madisonwater.org
  • After-hours payment box: 119 E Olin Avenue
  • Inquiries relating to stormwater/sewer charges: Call City Engineering at (608) 266-4751
  • eNews: Sign up for Madison Water Utility news & alerts

Water Utility

Water Utility Administrative Office
119 East Olin Avenue
Madison, WI 53713
  • Report Main Break/Emergency: (608) 266-4661
  • Report Emergency After Hours: (608) 266-4665
  • Office: (608) 266-4651
  • Fax: (608) 266-4426
  • Office Hours: 7:30am - 4:00pm, M-F
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Customer Care

  • Pay your bill
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