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Employee Assistance Program

  • Tresa Martinez, EAP Manager
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  1. City of Madison
  2. Employee Assistance Program
  3. Services
Coronavirus (COVID-19) Resources

View resources for employees and family members.

Services

Most people will face situations that are difficult to handle alone. When this happens, the City of Madison Employee Assistance Program provides 24-hour professional and confidential assistance, information, resource referral, and support.

Services

EAP provides a variety of services including, but not limited to:

  • Assistance and support during difficult life situations
  • Critical Incident Stress Management Services
  • Consultation services for Supervisors and Union Stewards
  • Ongoing education and training
  • Supervising Madison Police Peer Support Officer Team and EAP Facilitators

Concerns Brought to EAP

The following concerns and problems are events that employees bring to EAP:

  • Family and couple conflicts
  • Separation or divorce
  • Parenting concerns
  • Alcohol, drug, gambling or other addictions
  • Stress (personal or work-related)
  • Medical and emotional health
  • Child or elder care
  • Legal problems or financial pressures
  • Job performance
  • Violence
  • Grief from loss
  • Impact of disability or chronic illness

24/7 Access

For support outside of business hours, or for external (non-City) support, contact FEI Behavioral Health, an external service provided to all City employees.

 

EAP Overview

An overview of the City of Madison's Employee Assistance Program was presented to Department/Division Heads on October 1, 2018.

Services

  • COVID-19 Resources for Employees and Family Members
  • Critical Incident Stress Management
  • FEI Behavioral Health

Contact EAP

  • Internal EAP
  • (608) 266-6561
  • Tresa Martinez, EAP Manager
    tmartinez@cityofmadison.com
  • Arlyn Gonzalez, EAP Specialist
    Provides bilingual EAP services
    in English and Spanish
    agonzalez@cityofmadison.com
  • Lori Wessel, EAP Specialist
    lwessel@cityofmadison.com
  • Sherri Amos, EAP Program Assistant
    samos@cityofmadison.com
  • External EAP
  • FEI Behavioral Health — Available 24/7

Employee Assistance Program

Employee Assistance Program Office
2300 S. Park St
Suite 111
Madison, WI 53713
  • (608) 266-6561
  • WI Relay Service

FEI Behavioral Health

  • 1-800-236-7905
  • www.feieap.com

Key Links

  • EAP Services
  • EAP Connections Newsletter
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